TY  - BOOK
AU  - Massengill, Reed
TI  - Becoming American express : 150 years reinvention and customer service
T2  - 0-916-103-58-7
PY  - 1999///
CY  - New York
PB  - Amerıcan expres
N1  - ekonomi, banka, bankacılık, kredi, kredi kartı, American Express, turizm
ER  -